Where are you located?

I'm based in the San Francisco Bay Area but available worldwide. I've collaborated with teams across the globe, including Australia, Hong Kong, India, Poland, and London.

How do we determine if we want to work with you?

Feel free to explore my portfolio. For a more personalized understanding, I offer a complimentary 30-minute consultation to assess if we're a good fit.

What is your contract structure?

I require a minimum commitment of 3 months. Following this period, you can choose to renew, pause, or cancel the services with a 30-day notice.

What services do you offer as a social media manager?

I specialize in strategy planning, content creation, community building, analytical reporting, and paid advertising services.

How does the social media management process work?

• Initial Consultation: We start with a discussion to understand your goals and vision.

• Strategy Development: Crafting a customized social media plan tailored to your needs.

• Content Creation and Implementation: Developing engaging content and managing its implementation.

• Ongoing Management and Monitoring: Continuous monitoring, engagement, and performance analysis.

• Reporting and Analysis: Regular reports with insights and suggestions for improvements.

• Strategy Refinement: Adapting strategies based on results and trends.

Client Collaboration: Open communication and collaboration throughout the process.

What social media platforms do you specialize in?

I specialize in Facebook, Instagram, Twitter, LinkedIn, TikTok, and Pinterest.

Can you create customized content for my brand?

I offer photo staging services for DTC brands and work with influencers for user-generated content (UGC).

What industries or businesses have you worked with previously?

I've collaborated with diverse industries, including both DTC and B2B companies.

How do you measure the success of social media campaigns?

I measure success through tailored key performance indicators (KPIs) such as engagement rates, reach, conversions, follower growth, and audience feedback. Continuous monitoring allows for strategic adjustments.

What is your pricing structure and payment terms?

I offer both hourly consultations and monthly retainer packages. My monthly retainer rates start at $3500 per month. For payment terms, I typically require payment at the beginning of each month for retainer packages. Hourly consultations are billed upon completion of the service.

Do I need to provide content, or will you create it?

While I can create content in Canva, necessary assets need to be provided. If assistance is required, exploring my influencer, UGC, and photo staging services is recommended.

What is your communication and reporting frequency?

We can schedule weekly or bi-weekly meetings based on your needs. Weekly content calendars will be sent for approval, with any revisions requested in writing.

How much involvement do I need in the social media process?

Your involvement can vary based on your preferences. My role is to alleviate your concerns about social media. Clear objectives help me execute effectively, but please note social media is a marathon, not a race. Building a brand and community takes time.

What is your approach to handling negative comments or reviews on social media?

Negative feedback is inevitable in the realm of social media. I can develop a tailored plan to handle such situations, emphasizing the significance of authenticity and addressing people's concerns directly. Maintaining Brand’s reputation as a reliable entity is paramount throughout this process.

How much lead time do you need to create and schedule content?

To remain relevant, I prefer creating content a week before posting. While evergreen content can be scheduled further in advance, weekly scheduling is recommended due to unforeseen events.

For any further questions, please feel free to reach out via “contact me.”